UPDATED COVID 19 Response 03-20-2020
Dear Compass Counseling Community-
We wanted to share our current response to Covid 19. As our Governor has mentioned daily it is going to be important to care for yourself in the upcoming days, including your mental health. We wanted to reach out to our community about our current plans.
We are Open for Business!
EVERY Compass Counseling appointment will be moved to Telehealth beginning Monday, March 23, 2020. Our team is experienced with Telehealth and our system is secure and simple for our clients to use. Your therapist will be contacting you directly on simple steps to add Telehealth if you choose to keep your regularly scheduled appointment. We are highly recommending that all current clients try telehealth. Most insurances are covering copays and deductibles during the COVID19 state of emergency. We are happy to help you figure out if your insurance company is one of those companies.
*If you have a scheduled appointment and need to cancel/reschedule please let us know as soon as possible so our team can make arrangements. Thank you for your patience during this temporary change!
We are accepting new clients!
We are encouraging anyone who is needing counseling to give us a call. We can see clients who live anywhere in Kentucky. As previously stated, Most insurances are covering copays and deductibles temporarily during the COVID19 state of emergency. We are happy to help you figure out if your insurance company is one of those companies. Each new client will be set up for Telehealth to begin and then will have the option to continue if it necessary in person when it is advised that we can do so!
Our Plan
We will be actively monitoring our policies as needed. Our main goal is to make sure that everyone stays healthy and on track with their mental health. We are going to be here to guide you through!
The Compass Counseling team is well trained and experienced in Telehealth counseling.
We would like our clients to be open about Telehealth. There may be a learning curve, but many of our clients use telehealth and prefer it. Our team is ready to help guide you through each step of the way.
Please visit our Telehealth FAQ page for more details. Please let us know if you have any questions. You can also visit the Kentucky COVID-19 Website for Statewide Details.
Questions
If you have any questions you can connect with your therapist directly or contact our office we will be available to answer your questions.
Resources
Dept of HHS PDF - Taking Care of Your Behavioral Health: TIPS FOR SOCIAL DISTANCING, QUARANTINE, AND ISOLATION DURING AN INFECTIOUS DISEASE OUTBREAK
CDC PDF - Coping with a Disaster or Traumatic Event
More Telehealth Information At Compass Counseling
Telehealth at Compass Counseling Anywhere in Kentucky
Telehealth and Online Counseling